Terms of Service

DRAFT. Have this reviewed before launch.

FollowUpBills sends invoice reminders by email and text message on behalf of the businesses that use it ("you"). You are responsible for the accuracy of the invoices you enter and for having your customers' permission to contact them.

Text messages

You may only turn on text reminders for a customer who has agreed to receive text messages from your business about their invoices. You confirm that consent each time you add or import a customer with texts turned on. Customers can reply STOP at any time to stop texts, and HELP for help. Message and data rates may apply. Message frequency varies, usually no more than 6 messages per invoice.

Plans and billing

The free plan includes email reminders for 5 new invoices per calendar month. Pro is $9 per month, billed by Stripe, and includes reminders for 100 new invoices and up to 300 text message segments per month; after the text allowance, reminders continue by email until the next month. On any plan, invoices added after the monthly invoice allowance are saved but don't get reminders. Custom plans have the limits and price agreed in writing. Cancel anytime from the Plan page; Pro stays on until the end of the paid period. We don't process payments between you and your customers.

Acceptable use

Don't use FollowUpBills for debts you aren't owed, for harassment, or for messages other than reminders about real invoices. We may suspend accounts that do.

No warranty

We work hard to deliver every reminder, but email and text delivery depend on third parties and can't be guaranteed. FollowUpBills isn't a collection agency and doesn't guarantee you'll be paid.